Term and Conditions

Last Updated: [Insert Date]

Welcome to Gazelle Sports Shop! These Terms and Conditions govern your use of our website, toposhoesaleshop.com, and your purchases from us. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

At Gazelle Sports Shop, we are dedicated to serving active adventurers—athletes, outdoor enthusiasts, and individuals who value performance and reliability in their gear. Our policies are designed to be clear and fair, reflecting our commitment to your satisfaction and trust.

1. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Use the website only for lawful purposes and not engage in any fraudulent activities.
• Respect our intellectual property and not copy, distribute, or misuse any content from the site.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
• Comply with all applicable laws and regulations in your jurisdiction when using our services.

Failure to adhere to these obligations may result in the termination of your account or legal action.

2. Product and Service Description

Gazelle Sports Shop specializes in high-quality footwear and accessories for active lifestyles. Our product range includes:

• Categories: Running shoes (e.g., Adidas, Brooks, HOKA), hiking boots, casual footwear, cross-training shoes, kids’ shoes, and insoles.
• Features: Products are designed for durability, comfort, and performance, catering to activities like cross-country running, hiking, and daily wear.
• Availability: We ship globally, excluding Asia and select remote areas. Product descriptions, images, and prices are subject to change without notice.

We strive to provide accurate product information, but colors and details may vary slightly due to screen settings. If you have questions, contact us before purchasing.

3. Order and Payment Terms

Order Process

• Orders are processed within 1-2 business days after payment confirmation.
• You will receive a shipping confirmation email with tracking details once your order is dispatched.
• We reserve the right to cancel orders for reasons such as stock unavailability or suspicious activity.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. By providing payment information, you confirm that you are authorized to use the chosen method.

Shipping

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment.
• Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment.
• International Orders: Customers outside the U.S. are responsible for customs fees and import duties. We are not liable for delays due to customs processing.

4. Returns and Exchanges

We want you to be satisfied with your purchase. Our returns and exchanges policy is as follows:

• Timeframe: Returns and exchanges are accepted within 15 days of receiving your order.
• Conditions: Items must be in original, unworn condition with tags and packaging. Proof of purchase is required.
• Non-Returnable Items: Insoles (for hygiene reasons) and items showing wear or damage cannot be returned.
• Process:
  1. Submit a return request via email to [email protected] within 15 days, including your order number and reason.
  2. Receive a Return Authorization Number and instructions from our team.
  3. Ship the item to: Gazelle Sports Shop – Returns, 50 Winthrop Avenue, Lawrence, US 01843.
  4. Refunds or exchanges are processed within 3-5 business days after we receive and inspect the return.
• Refunds: Issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error. Refunds may take 5-7 business days for cards or 2-3 days for PayPal.
• International Returns: Customers are responsible for return shipping costs and customs fees. Use a trackable service for protection.

5. Intellectual Property

All content on this website, including logos, text, images, and product designs, is the property of Gazelle Sports Shop or our licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission.

6. Limitation of Liability

Gazelle Sports Shop is not liable for:

• Indirect, incidental, or consequential damages arising from your use of the website or products.
• Issues beyond our control, such as shipping delays, customs holds, or product misuse.
• Inaccuracies in product descriptions due to manufacturer changes.

Our total liability for any claim related to your purchase is limited to the order value. This does not affect your statutory rights as a consumer.

7. General Provisions

• Governing Law: These terms are governed by the laws of the United States and the state of [Insert State, e.g., Massachusetts].
• Changes to Terms: We may update these terms periodically. Changes will be posted on this page with an updated date.
• Contact Us: For questions about these terms, shipping, or returns, reach out to us:

Thank you for choosing Gazelle Sports Shop. We’re here to support your active journey—step by step!